Legal
Meal Prep Daily Ltd ("Meal Prep Daily", "we", "us", "our") is a meal preparation and delivery company registered in England and Wales.
Registered address: 128 City Road, London EC1V 2NX
Email: support@mealprepdaily.co.uk
Orders can be placed through our website or ordering platform. When you place an order, you are making an offer to purchase our products subject to these terms. We reserve the right to accept or decline any order at our discretion.
Once your order is placed and payment is confirmed, you will receive an order confirmation via email. This constitutes our acceptance of your order and forms a binding contract between you and Meal Prep Daily.
Orders must be placed before our weekly cut-off time to be included in that week's delivery. Orders placed after the cut-off will be scheduled for the following delivery cycle. Cut-off times are displayed on our ordering platform and may vary.
You are responsible for ensuring that all order details — including your meal selections, delivery address, and contact information — are accurate. We cannot accept responsibility for errors in orders caused by incorrect information provided by you.
All prices are displayed in GBP (£) and are inclusive of VAT where applicable. Prices are subject to change. The price you pay is the price displayed at the time of placing your order.
A delivery fee of £4.99 applies to all orders, in addition to the meal plan price. This will be clearly displayed at checkout before payment.
A service fee of 5% is applied to all orders. This is displayed clearly at checkout before payment is taken.
We accept payment via Stripe (credit/debit card) and PayPal. Payment is taken in full at the time of ordering. We do not store card details — all payments are processed securely by our payment providers.
If a payment fails, your order will not be processed. Please ensure your payment details are correct. If you experience payment issues, contact us at support@mealprepdaily.co.uk.
Discount codes are valid for one use per customer unless otherwise stated. Codes cannot be combined with other offers and must be applied at checkout. We reserve the right to withdraw or modify discount codes at any time.
We deliver nationwide across the UK. Certain remote postcodes may be excluded. Please check at checkout whether delivery is available in your area.
We aim to deliver your order within 72 hours of placement. This is a target, not a guarantee. Delays may occur due to circumstances outside our control including adverse weather, courier delays or high demand.
You may provide delivery instructions at checkout (safe place, neighbour, etc.). We will do our best to follow these, but cannot guarantee all instructions can be accommodated.
If a delivery attempt is unsuccessful due to no one being available and no safe place has been specified, our courier will attempt to leave a card or contact you. We cannot take responsibility for orders that cannot be delivered due to incorrect address details or unavailability.
Risk in your order passes to you upon delivery. Once delivered and accepted, we are not responsible for any deterioration caused by failure to refrigerate promptly.
All meals are freshly prepared and never frozen. Meals should be refrigerated immediately upon receipt and consumed within the best-before date shown on the packaging. We recommend consuming meals within 4–5 days of delivery.
Our meals are prepared in a kitchen that handles all 14 major allergens, including nuts, gluten, dairy, eggs, fish, shellfish, soya, celery, mustard, sesame, sulphites, lupin and molluscs. While we take precautions, we cannot guarantee a completely allergen-free environment. If you have a severe allergy, please contact us before ordering.
Nutritional values displayed on our website and packaging are estimates based on standard ingredient data. Actual values may vary slightly depending on portion size, ingredient substitutions and preparation methods.
Our menu rotates weekly. We reserve the right to substitute ingredients or meals where necessary due to availability, seasonality or supply issues. We will aim to use suitable alternatives of equivalent quality.
You may cancel or amend your order up to our stated cut-off time for that delivery cycle. Once the cut-off has passed, we are unable to accept cancellations or changes as preparation will have begun.
If you are on a subscription plan, you may pause, skip or cancel at any time through your account or by contacting us. Cancellations must be made before the weekly cut-off to take effect for that week's order.
We want you to be happy with every order. If there is a genuine issue with your meal (damaged, incorrect, or unsafe), please contact us within 24 hours of delivery with photographic evidence where possible. We will offer a refund, replacement or credit at our discretion.
We are unable to offer refunds for change of mind, incorrect meal selections made by you, or failure to follow storage and heating instructions.
Nothing in these terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015.
Where you sign up for a recurring subscription:
All content on our website — including text, images, logos, branding, recipes and design — is the property of Meal Prep Daily Ltd and is protected by UK and international copyright laws. You may not reproduce, distribute or use any content without our express written permission.
To the fullest extent permitted by law, Meal Prep Daily shall not be liable for:
Our total liability to you in connection with any order shall not exceed the value of that order.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
You agree not to use our website for any unlawful purpose, to submit false information, attempt to gain unauthorised access, or interfere with the website's operation. We reserve the right to suspend access to any user who violates these terms.
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised date. Your continued use of our website or services after any changes constitutes your acceptance of the new terms.
If you have any questions about these Terms & Conditions, please contact us: